Privacy Policy
Last updated: December 23, 2025
Introduction
Top Crew Altoona Tree Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (phone number, email address, mailing address)
- Property location and details about the services you need
- Payment information when you use our services
- Communication preferences and feedback
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages viewed.
How We Use Your Information
We use the information we collect to:
- Provide and improve our tree care services
- Schedule appointments and send service reminders
- Process payments and maintain business records
- Respond to your questions and provide customer support
- Send you important updates about our services
- Comply with legal obligations
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our business (payment processors, scheduling tools)
- When required by law or to protect our rights and safety
- With your consent or at your direction
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Top Crew Altoona Tree Services
605 6th Ave
Altoona, PA 16602
Phone: (814) 552-1953
Email: hi@altoonatreeservices.com